Refund Policy — Thailand Horizon Global Mobility (THGM)

Thailand Horizon Global Mobility (THGM) provides documentation assistance and immigration application guidance for international visitors, maritime professionals, seafarers, yacht crew, and individuals exploring work, study, or long-term stay opportunities in Thailand.

We are committed to maintaining the highest standards of data security, transparency, and regulatory compliance. Our services assist clients in organizing and preparing supporting documentation in accordance with applicable Thailand statutory frameworks.

1. Scope of Documentation Services

THGM provides consulting and documentation preparation services. We are an independent private agency and do not issue official visas or government passes. All final approvals remain subject to the sole discretion of the Thailand Government and relevant border control authorities.

2. Confidentiality & Data Protection

Client records, passport details, and supporting documentation are collected solely for the purpose of executing requested mobility services. We implement industry-standard encryption and strict access controls.

3. Contact & Support

For inquiries regarding these policies or your active case, please email info@thgm.horizonglobalmobility.com or visit our Thailand office at Sathorn, Bangkok Financial Centre.